Privacy Policy
Wo-We.com (hereafter referred to as Wo-We) has created this Privacy Policy to demonstrate our commitment to the privacy of the users of our website.
At Wo-We, we are highly committed to maintaining the privacy of your personal information. This Privacy Policy will help you to understand what personal information we collect about you when you visit our website and how we use that information. This Privacy Policy also describes our practices for handling and securing such information.
COLLECTION AND USE OF PERSONAL INFORMATION
• You can visit the website of Wo-We without revealing any personal information. However, we need certain personal information if you wish to purchase our products, register for an account on our site, receive the newsletter, or use certain website services.
• When ordering or registering on our site, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. Wo-We will use this information to reply to your inquiries, to provide you with requested products and services, to set up your account, and to contact you regarding new products and services.
• By accessing the services of Wo-We and voluntarily providing us with the requested personal information, you consent to the collection and use of the information in accordance with this Privacy Policy.
• The information we collect from you may be used in one of the following ways:
• To personalize your experience
Your information helps us to better respond to your individual needs.
• To improve our website
We continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service
Your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails
The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive periodic emails that may include company news, updates, special promotions, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. Under no circumstances will we ever sell your email address or use it for purposes other than those described in this policy.
HOW DOES WO-WE PROTECT YOUR INFORMATION?
• We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
• We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
• After a transaction, your credit card number will not be stored on our servers.
Data Security
The security of your Data is important to us. We use commercially reasonable efforts to store and maintain your Data in a secure environment. We take technical, contractual, administrative, and physical security steps designed to protect Data that you provide to us. We have implemented procedures designed to limit the dissemination of your Data to only such designated staff as are reasonably necessary to carry out the stated purposes we have communicated to you.
Data Retention
We will keep your information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained information will remain subject to the terms of this Privacy Policy. Please note that if you request that your information be removed from our databases, it may not be possible to completely delete all of your information due to technological and legal constraints.
DOES WO-WE USE COOKIES?
• Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service providers' systems to recognize your browser and capture and remember certain information.
• We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
• If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.
• Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
DOES WO-WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
• We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except as outlined here.
• We may disclose your personal information to third parties who work on behalf of Wo-We to provide products and services requested by you. We will share personal information only with third parties whose privacy policies are consistent with ours or who agree to abide by our policies with respect to personal information. Such third parties include:
• a company to process all credit card transactions.
• shipping companies, such as UPS, USPS, DHL and FedEx, to deliver your orders.
• suppliers who may ship items directly to you from their distribution centers.
• Any personal information, such as your name and address, supplied to any third party companies will be used solely for the purposes stated within this document and will not be retained for any other use.
We may also release your information when:
• We have your express consent to share the information for a specified purpose.
• We need to respond to subpoenas, court orders or other such legal process.
• We need to protect the personal safety of the users of our websites or defend the rights or property of Wo-We.
• Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
WO-WE AND SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
WO-WE: Google Analytics/ advertising/ no track
• GOOGLE ANALYTICS
We also use Google Analytics to help us understand how our customers use the Site.
you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
• DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
• LINKS
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
DATA COLLECTION FOR CALIFORNIA RESIDENTS
In addition to the Personal Information described above, we collect information about your purchases in order to provide you with a better customer experience, and for us to improve the products we offer to our customers.
• Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
• As part of the California Online Privacy Protection Act, all users of our site may make any changes to their personal information at anytime. If you would like to request a copy of your data, or request that said data be deleted, please follow the instructions found in the “Contacting Wo-We” section below. We will respond to all requests within 10 days, and may ask for specific information to verify your identity. Provided we can successfully verify your identity, we will deliver you a copy of the data we have stored on you within 45 days of receipt of inquiry.
NOTICE TO NON-U.S. RESIDENTS
• As part of The Websites and Services are operated in the United States. If you are located outside the United States, please be aware that any information you provide to us will be transferred to the United States. By using the Services and/or providing us with any information, you consent to this transfer.
CHILDREN'S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
• We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
SCOPE OF WO-WE'S PRIVACY POLICY
• This Privacy Policy covers Wo-We's treatment of personally identifiable information collected through our website, www.wo-we.com. This Privacy Policy does not apply to information collected offline.
• This Privacy Policy does not apply to the practices of companies that Wo-We does not own or control, or of persons that Wo-We does not employ or manage, including any third-party content contributors bound by contract and any third-party websites to which the Wo-We website links.
• Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
TERMS AND CONDITIONS
• Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
YOUR CONSENT
• By using our site, you consent to our online Privacy Policy. If you do not consent to the collection, use or disclosure of your personal information as outlined in this policy, please do not provide any personal information to Wo-We. If you have provided personal information to Wo-We and no longer consent to its use or disclosure as outlined herein, please notify us.
CHANGES TO WO-WE'S PRIVACY POLICY
• We may at anytime, without notice, amend this privacy policy for operational, legal or regulatory reasons. Please review this page periodically. If we decide to change our Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date below. Changes and clarifications will take effect immediately upon their posting on the website. Your continued use of the Wo-We website after any such amendments signifies your acceptance thereof.
• This policy was last modified on 03/09/2021
CONTACTING WO-WE
• If there are any questions, comments or suggestions regarding this Privacy Policy you may contact us online. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at info@Wo-We.com
COVID-19 Update to Contact Information – like most employers we are working partially virtually during the COVID pandemic, and as such email communication is preferred.