Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam
Wo-We Windows Hello Face Recognition 1080P Webcam

Wo-We Windows Hello Face Recognition 1080P Webcam

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We provide a warranty on all our products for any defects in material or workmanship for a period of one (1) year from the original purchase date of the product, Wo-We shall at its discretion, either repair or replace the product with the equivalent product free of charge, where the product is faulty due to defective materials or workmanship.

Any defective or additional parts of the product which are replaced/ removed by Wo-We in the course of repairing, if any, shall be the property of Wo-We.

Wo-We wants you to be happy with your purchase. We realize there are times when an item may become damaged during shipment or may not be exactly what you were expecting. We are here to help you resolve these issues as quickly and easily as possible.

Should you need to return or exchange an item, please thoroughly review this return policy, then contact us for assistance with your return and Exchange at service@wo-we.com.

Please contact our Customer service at email to get the return address.
Phone :+1 562 903 8868



Damaged: In the event, an item arrives damaged, please report the damage to us within 1 week and save the original packaging. Do not attempt to fix or correct any problems without authorization. In cases requiring a claim, we will request photographs of the items and their packing to file a claim. Items will be returned to Wo-We or simply replaced at our discretion. Damaged items must be reported within 7 days of receipt. Returned and replaced equipment can only occur to and from the original shipping address.

Non-Damaged: We do not generally accept returns on non-damaged equipment. If the product for some reason does not meet your expectations, please contact us about a return and we will make a case-by-case determination. Regardless, non-Defective returns will be subject to a 25% restocking charge, freight, and reasonable refurbishment fees where applicable. All non-defective returns must be approved by Wo-We.

• Contact us to request a Return Merchandise Authorization (RMA) number before returning any item for any reason. To ensure that your account is properly credited, do not return any merchandise without prior authorization from Wo-We.

• All returns must be in "as new" condition, unused, unaltered, and with all original packaging, hardware, instruction manuals, etc. Once an item has been used, it can no longer be accepted for return.

• No returned merchandise will be accepted after 30 days of purchase.

• The customer is responsible for return shipping costs. Wo-We will send a prepaid return label if the return is due to an error on our part.

• Shipping charges are non-refundable. If an item is returned for credit originally qualified for free shipping, the actual shipping charges will be withheld from the amount refunded.

• The RMA number must be written on the shipping label. Failure to do so may substantially delay the processing of your credit and will result in a restocking fee.

• All returns will be inspected once they are received. Credit will not be issued for items that are returned in poor condition or have not been returned following the process outlined in this return policy. If your return is denied, the item may be returned to you at your cost.

• Once your return has been received, inspected, and accepted by the warehouse, you will be issued a refund. Please allow 1-2 weeks for your return to be processed after it has been received by the warehouse.

• Wo-We is not responsible for any returned merchandise that is lost during shipment. Make sure that all returned merchandise has a tracking number and is properly insured.

• Once you have been issued an RMA number, your return must be received by Wo-We within 30 days. If the item is not received within this period, the RMA number will be canceled and we may be unable to accept the return. If Wo-We chooses to accept your return after the 30 days have elapsed, a restocking fee will be assessed.

• All exchanges will be shipped to you once we receive your returned item at the warehouse. Should you wish to receive your exchange earlier, you may re-order the new item and request a refund for the original item once it has been received and processed by Wo-We.

• If there is a difference in price between products being exchanged, we will charge or issue credit accordingly before shipping the new item.

• The customer is responsible for shipping charges on exchanged items unless the exchange is due to an error on our part.

• Wo-We does NOT charge any restocking fees except as noted below.

In the following cases, a 25% restocking fee will be assessed:
• Any item refused at the time of delivery (other than items that were visibly damaged during shipment)
• Any item returned without an RMA number or with an invalid/expired RMA number
• Any item returned without an RMA number visible on the shipping label
• Any returned item accepted beyond the 30 day return period
• Any item that is returned incomplete (missing any parts, manuals, etc.) or in altered condition - - if such an item is not refused by the warehouse, it will be subject to a restocking fee to cover testing/repair/repackaging expenses
• Any item being returned as defective but proves to be in normal working condition.

• Due to restrictions placed upon us by certain manufacturers, there may be certain items that are not returnable under any condition. If we are unable to accept returns for a specific item, this restriction will be posted in the product's item description and/or in this policy document.

• Wo-We is unable to accept returns on custom-made or special order items.

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  • Lightning-Fast Unlock: Featuring windows hello face recognition technology, you can unlock your laptop or desktop in under a second! Say goodbye to long login times and frustrative passwords and hello to the convenience of just scanning your face.
  • Enterprise-Graded Security: With an advanced infrared camera and a privacy shield, you can rest assured that your privacy is doubly secured, preventing any unauthorized access to your device.
  • 1080P & Dual Stereo Mics: Featuring 1080 Pixel and Dual Stereo Mics, this webcam boasts outstanding video recording and noise reduction abilities that produce clear visuals and pristine sound quality suitable for professional purposes. Whether you need it to stream, record, attend conference calls, or use for any application requiring exceptional audio quality, this product provides the perfect solution.
  • Plug & Play, No Driver Needed:No need for any driver installations! Our webcam offers convenient "plug and play" functionality. Just plug the USB into your computer and you're set to go! Simplify your setup process with our easy-to-use webcam.
  • Multi-Users' Account Support: With multiple users' account support, users can switch between accounts quickly and easily, without the need to log out and log back in. This function is especially useful for families or shared devices in a workplace, where multiple users need to access the same device with their own individual settings and preferences.


windows hello webcam

Why would I need a Windows Hello Webcam?

  1. Lightning-Fast Login: Windows Hello offers a hassle-free way to log in to our Windows 10/11 device. By merely glancing at the camera, we can unlock our device without the need for passwords or PINs.
  2. Enhanced Security: Compared to traditional passwords or PINs, Windows Hello's biometric authentication provides more secure login credentials that are hard to steal or forge.
  3. Privacy: Windows Hello keeps our biometric data safely stored on our device, without transmitting it to Microsoft or any third-party servers. This, in turn, enhances our privacy and security.


Are you aware that over 920 password attacks are happening every second?

That's why we've created cutting-edge solutions to redefine login credentials. Wo-We 1080P Windows Hello Webcam leverages advanced infrared facial recognition technology to safeguard your identity. With a privacy switch, you can rest assured that your privacy is doubly secured, preventing any unauthorized device access.


windows hello multiple users

Wo-We Windows Hello webcam offers a multiple users' account support function which enables multiple users to securely login to the same Windows 10 /11 device using their own facial recognition data.

 This function allows every user to have their unique biometric data stored on the device, which is then used to verify their identity and grant access to their account.

  • This feature comes in handy, especially for families or shared devices in a workplace where multiple users require access to the same device with their individual settings and preferences.
  • Wo-We Windows Hello webcam supports UP To 10 Users enrolling their facial recognition data on a single device, making it a secure and convenient solution for multi-user environments. Each user's data is securely and separately stored, guaranteeing the protection of their privacy and security.


online conference

Featuring a 1920X1080 30FPS RGB camera and dual built-in microphones, this webcam offers exceptional video quality and crystal clear sound quality for professional applications such as streaming, recording, conference calls, and more.

Main PartsMain Parts

1. Infrared & Video Combined Camera: Recognize your face feature instantly with a transfer rate of 100fps; The high image resolution of 1920x1080p delivers you a Professional and enjoyable Online Conference, Streaming, Video chat experience.

2. Infrared LED: The LED is used to make the light enough to ensure that the light on the face can be clearly recognized in any light condition.

3. Video Camera Indicator: The indicator lights up when the Webcam is turned on and goes off when it is turned off, which can ensure that there is no hacker intrusion.

4. 2*Microphone: Dul-Mics ensure the voice quality is clearer than a single mic to allow you to have high-quality Video Conference, Calling, Recording.

5. Privacy Switch:

  • Slide the Privacy Switch to the right side to cover the lens when it is not in use to prevent hackers from spying on your system through the Webcam.
  • Slide the Privacy Switch to the left side when it is used for face recognition login or online video.


Product Specification

IR Camera resolution 640 x 480
RGB Camera resolution 1920x1080
IR LED Centroid wavelength 850 nm
Audio USB2.0 audio codec for digital microphone recorder
I/O Port USB3.0 x 1 (USB2.0 for data, USB3.0 for power)
Range Distance 12 ~40 inches
Physical privacy switch Support
Dimension 4.53 inches * 0.87 inches * 0.20 inches
Weight 3.7 ounces
Power 5V/900mA
OS Platform for IR webcam Windows 10 (Without driver)
OS Platform for RGB camera Windows 8/8.1, 32/64 bit OS & Windows 7, 32/64 bit OS

1. It is recommended to directly plug into the computer's built-in USB port (USB 3.0 is recommended) to obtain sufficient data bandwidth. IR camera & RGB camera & microphone require full USB 2.0 data bandwidth to support the use of windows hello. (When a USB hub or docking station is plugged in, a "sorry" error may appear when logging in, unless they can provide enough data bandwidth).

2. Please check if there is "Biometric Device-----Windows Hello Face Software Device" in the device manager (click "Start" --> "Device Manager"). If you don’t have this device, your system may be a lite version.

Solution: C:\Windows\System32\WinBioPlugIns\FaceDriver\HelloFace.inf.
Please find the directory and click "HelloFace.inf", then click "Install". The device will be installed, and windows hello will run. If there is no FaceDriver folder, please contact us at servie@wo-we.com

3. Please check if the account name is administrator. If yes, it will be a disabled account. The default administrator account for all Microsoft operating systems is the administrator account. In order to avoid permission conflicts, Microsoft's operating system disables the administrator's ability to use Windows Hello.

Solution: Please create a new account, you can apply Windows Hello to the new account.

4. Please check whether the memory space of the TPM chip is insufficient. When the computer has a TPM chip, Windows Hello will store facial data into the TPM chip. When the space is insufficient, the system will disable Windows Hello.

Solution: Turn off TPM or clear TPM.